Common Questions

Frequently asked questions.

Answers on scheduling, pricing, and what's included — organized by topic. Can't find what you're looking for? Reach out and we'll get back to you directly.

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General

What services do you offer? +

Complete lawn care, garden maintenance, hedge trimming, seasonal cleanups, mulch installation, snow removal, salting, and year-round property maintenance.

What areas do you serve? +

We serve the Niagara Region. Contact us to confirm availability at your address.

Do you work with both homeowners and businesses? +

Yes. We maintain homes, condos, office buildings, retail properties, and multi-unit residential sites.

Do I need to be home for service? +

No, as long as we have property access and any special instructions in advance.

Are you available year-round? +

Yes. Our services shift with the seasons so your property is cared for all year.

Scheduling & Pricing

Can I book one-time service, or only ongoing plans? +

Both. We offer one-time visits as well as weekly, bi-weekly, monthly, and seasonal maintenance plans.

Do you provide free estimates? +

Yes — every quote is free and no-obligation.

Do you provide upfront pricing? +

Yes. Clear, transparent pricing before work begins — no surprises.

What if it rains on my scheduled day? +

We'll reschedule when weather prevents safe or quality work.

Is cleanup included with my service? +

Yes. Cleanup and debris removal are included with most services.

Lawn Care

How often should lawn care be performed? +

Most properties are maintained weekly or bi-weekly during the growing season. We'll recommend a schedule based on your lawn during the walkthrough.

Is clipping cleanup included? +

Yes. Clippings are cleared from driveways, walkways, and other hard surfaces at every visit.

View the full Lawn Care page →

Garden Maintenance

How often should garden beds be maintained? +

Most beds are maintained bi-weekly or monthly during the growing season, with a mulch top-up once or twice a year. We'll recommend a schedule during the walkthrough.

Is weeding and plant debris cleanup included? +

Yes. Weeds, plant debris, and clippings are cleared away at every visit.

View the full Garden Maintenance page →

Hedge & Shrub Trimming

How often should hedges be trimmed? +

Most hedges are trimmed 2–3 times per growing season to hold their shape. We'll recommend a schedule based on the type of hedge during the walkthrough.

Can you take on an overgrown or neglected hedge? +

Yes. Overgrown hedges may need a more gradual reshaping over a couple of visits to bring them back under control without stressing the plant.

View the full Hedge & Shrub Trimming page →

Seasonal Cleanup

How often should seasonal cleanup be performed? +

Most properties need one spring cleanup and one fall cleanup per year. Larger properties or heavy tree cover may benefit from a mid-season visit as well.

What's the difference between spring and fall cleanup? +

Spring cleanup clears winter debris and preps beds for growth. Fall cleanup clears the season's debris and protects your landscape before winter.

View the full Seasonal Cleanup page →

Snow Removal & Salting

Do you offer seasonal snow contracts? +

Yes. Most properties are set up on a seasonal plan before winter begins, so service starts automatically with the first snowfall.

Is salting included, or is it an add-on? +

Salting can be included as part of your plan or added as needed — we'll confirm what's right for your property during the quote.

Do you clear commercial parking lots? +

Yes. We plow and salt parking lots for commercial properties, condominiums, and multi-unit sites, in addition to driveways and walkways.

View the full Snow Removal page →

Still have a question?

Reach out directly — we're happy to help, and every quote is free and no-obligation.

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